DELIVERY

HOW WILL MY ORDER BE DELIVERED?

UK: via Royal Mail. Delivery usually takes 3-5 working days

International: Your items are sent by Royal Mail. On receipt of your products a signature will be required.

The Shoelace Shop cannot guarantee that the sale and delivery of its goods to your particular country or location is allowed, so please take note of your own import restrictions before placing an order.

WILL I NEED TO PAY DUTY ON MY DELIVERY?

Orders shipped to certain locations will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn’t a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.

** Rest of the World deliveries includes Switzerland, Norway & Iceland due to the high customs charge. Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from The Shoelace Shop.

Due to various problems with overseas shipping, we do not send orders to the following destinations: Italy, Slovakia, Africa, Russia, Ukraine, Argentina and Malaysia. We reserve the right to add/remove from this list at any time.

DO YOU DELIVER TO BPFO OR PO BOX ADDRESSES?

At this time we are unable to delivery any orders to BFPO addresses or PO Box addresses.